Return & cancellation policy

Return and Refund Policy

Since our products are made on demand, we do not offer a return policy. Each product is crafted specifically for you.

However, if you encounter any issues with the product or if it arrives damaged, we will provide a free replacement. To request a replacement, please contact us at orders@heycasties.com or +91 8838794262.

Please note that all services mentioned above are available only on working days.